Terms& Conditions

Welcome to Island Roots Botanicals LLC (“we,” “our,” “us”).

By accessing or using our website, placing an order, booking a consultation, or interacting with our services, you agree to these Terms & Conditions (“Terms”). Please read them carefully before using our site.

If you do not agree with these Terms, please do not use our website.

1. About Island Roots Botanicals

Island Roots Botanicals LLC is a holistic apothecary offering small-batch herbal products, wellness goods, and herbal consultations.

All products are for general wellness support and are not intended to diagnose, treat, cure, or prevent any disease.

2. Use of This Website

By using this site, you confirm that:

You are at least 18 years old, or using the site with parental consent.You agree not to use the site for illegal or unauthorized purposes.You will not attempt to damage, hack, or disrupt the website.

3. Consultations & Wellness Services

Herbal consultations offered through our site are for educational and wellness guidance only.

By booking a consultation, you agree that:

Our services do

not

replace medical diagnosis or medical care.You should consult a licensed medical professional for medical conditions.You are responsible for truthfully disclosing your health history and concerns.No guarantees are made regarding specific outcomes.

We reserve the right to decline or cancel any consultation at our discretion.

4. Product Information & Disclaimer

All herbal products on our site are intended for:

General wellnessNutritional supportTraditional herbal uses

By purchasing, you acknowledge that:

These products have not been evaluated by the FDA.Information on this website is for educational purposes only.Individual results may vary.You are responsible for checking allergies or sensitivities before use.Pregnant or nursing customers should consult a healthcare provider before using herbs.

5. Orders & Payments

We reserve the right to:

Refuse or cancel an orderLimit purchase quantitiesUpdate prices at any time

Payment must be completed at checkout.

We accept payment through secure third-party processors such as Stripe, PayPal, or your selected payment method.

We do not store card numbers on our servers.

6. Shipping & Delivery

Shipping times and rates are displayed at checkout.

While we do our best to ship orders promptly, we are not responsible for:

Carrier delays (USPS, UPS, etc.)Lost, delayed, or damaged packages once in carrier possessionIncorrect address provided by the customer

Customers are responsible for providing an accurate shipping address.

Detailed policies can be found on our Delivery & Returns page.

7. Returns, Refunds & Exchanges

Due to the nature of herbal products, we cannot accept returns on:

Opened or used productsTeas, capsules, powders, or ingestible itemsCustom blendsClearance items

Unopened items may be eligible for a return or exchange within 7 days of delivery.

Shipping costs are non-refundable.

Full details are available on our Delivery & Returns page.

8. Gift Cards

Gift cards purchased through our site:

Are delivered electronicallyCannot be refundedDo not expireCan be used online or in-store

9. Intellectual Property

All content on this website—including text, images, logos, videos, and product descriptions—is the property of Island Roots Botanicals LLC.

You may not:

Copy or reproduce contentUse our images or branding without permissionImpersonate our business online or offline

10. Limitation of Liability

By using this site, you agree that Island Roots Botanicals LLC is not liable for:

Any misuse of productsAny adverse reactionsDelays or issues caused by shipping carriersLosses arising from website downtime or errorsDecisions made based on information provided on this site

Your use of herbal remedies is at your own discretion and risk.

11. Third-Party Links

Our website may contain links to third-party sites or services.

We are not responsible for the content, policies, or actions of any third-party website.

12. Termination of Access

We may suspend or terminate your access to our site or services at our discretion, including for violations of these Terms.

13. Governing Law

These Terms are governed by the laws of the State of Florida.

Any disputes will be handled in the courts located in Florida.

14. Changes to These Terms

We may update or modify these Terms at any time.

All updates will be posted on this page with a revised “last updated” date.

Continued use of the site indicates acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms & Conditions, please contact us at:

📧 islandrootsbotanicals@gmail.com

📍 Island Roots Botanicals

150 E Wildmere Ave, Suite 108

Longwood, FL 32750