Privacy Policy
Last updated: 12/01/2025
Island Roots Botanicals LLC (“we,” “our,” “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or use our services.
By using our site, you agree to the terms outlined below.
How We Share Your Information
1. Information We Collect
Personal Information
We collect information you voluntarily provide, including:
Name
Email address
Phone number
Billing & shipping address
Order detailsInformation submitted through forms or consultation bookings
Payment Information
We do not store credit card numbers.
Payments are securely processed through trusted partners such as Stripe, PayPal, or your selected payment provider.
Automatically Collected Data
When you visit our website, we may collect:
IP address
Browser type
Device information
Pages viewed
Cookies and tracking data
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer service
Send order updates and promotional emails
Improve website performance
Process consultation requests
Prevent fraud
Maintain legal compliance
3. SMS/Text Messaging Policy
By providing your phone number to Island Roots Botanicals LLC, you consent to receive text messages related to your account, appointments, orders, and occasional promotional offers.
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You can opt out of receiving text messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
We respect your privacy. Your phone number and personal information will never be sold, rented, or shared with third parties for marketing purposes.
Your information is used solely to provide services, updates, and relevant communications from Island Roots Botanicals.
4. How We Share Your Information
We may share information with trusted service providers only when necessary to operate our business, including:
Payment processors
Shipping carriers
Email marketing platforms
Website hosting and analytics tools
We do not sell, trade, or rent your personal information.
5. Cookies & Tracking Technologies
Our website uses cookies to:
Improve browsing experience
Analyze site traffic
Remember preferences
You may disable cookies in your browser settings at any time.
6. Third-Party Services
We use third-party tools such as:
Google Analytics
Facebook Pixel
Mailchimp
Ecwid/Instant Site hosting
Payment processors (Stripe, PayPal, etc.)
These providers may collect their own data according to their privacy policies.
7. Data Security
We use reasonable administrative, technical, and physical measures to protect your personal information.
Secure checkout and SSL encryption are used across our site.
8. Your Rights
You may request to:
Update your personal information
Access the data we have stored
Opt out of marketing emails
Request deletion of your account or information
To make a request, email us at:
📧 islandrootsbotanicals@gmail.com
9. Children’s Privacy
We do not knowingly collect information from children under 13.
If you believe data has been collected from a minor, please contact us so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
All updates will be posted on this page with a revised “last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, contact us at:
📧 islandrootsbotanicals@gmail.com
📍 Island Roots Botanicals
150 E Wildmere Ave, Suite 108
Longwood, FL 32750